Tech Assurance Plans
Web projects offer support plans providing updates, maintenance, and security
Our Assurance Plans
MIN
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$750/qtr
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$2,700/yr w/10% discount
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Response time = 5-7 days
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Time Allowance = 2 hrs/mo
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Time Committed = 6 hrs/qtr
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Overage time = $80-115/hr
BASIC
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$2,300/qtr
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$7,820/yr w/15% discount
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Response Time = 48-72 hrs
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Time Allowance = 7 hrs/mo
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Time Committed = 21 hrs/qtr
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Overage time = $75-100/hr
PRIORITY
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$4,100/qtr
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$13,120/yr w/20% discount
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Response time = 24-48 hrs
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Time Allowance = 15 hrs/mo
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Time Committed = 45 hrs/qtr
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Overage time = $60-90/hr
This assurance plan serves the needs of organizations that require continuous content updates, announcements, blog posts, and other calendar-driven activity. There is a critical need to be able to request updates and receive prioritized responses to issues with minimum execution time.
The MIN ASSURANCE PLAN includes monthly upgrades and automatic backups for the site. With this plan, all support requests will be handled within a 5-7 day period. This plan provides for up to 2 hours of support per month billed quarterly.
MIN PLAN = $750 per quarter..
This assurance plan serves the needs of organizations that require continuous content updates, announcements, blog posts, and other calendar-driven activity. There is a critical need to be able to request updates and receive prioritized responses to issues with minimum execution time.
The BASIC ASSURANCE PLAN includes monthly upgrades and automatic backups for the site, but does not include priority support. With this plan, all support requests will be handled on a first-come, first-served basis, within 48-72 hrs. This plan provides for up to 7 hours of support per month billed quarterly.
BASIC PLAN = $2,300 per quarter.
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This assurance plan serves the needs of organizations that require continuous content updates, announcements, blog posts, and other calendar-driven activity. There is a critical need to be able to request updates and receive prioritized responses to issues with minimum execution time.
The PRIORITY ASSURANCE PLAN includes monthly upgrades and automatic backups for the site, support & update requests, and offers priority support which puts requests “at the front of the line,” and will be handled within a 24-48 hour period. This plan provides for up to 15 hours of support per month billed quarterly. Up to 3 hours per quarter of additional maintenance, support, and other communication during regular business hours (10:00 AM to 6:00 PM ET, excluding holidays and planned vacation periods). This allotment of reserved priority support time is in addition to the time spent on the upgrades and performance audit tasks described above. This reserved support time does not roll over to the next quarter.
PRIORITY PLAN = $4,100 per quarter.
WHY WEBSERVES
REASONS TO CHOOSE WEBSERVES
Our diverse and capable team brings 50+ years of technical and design experience to your project.
We deliver the Right Information to the Right Audience at the Right Time.
We transform legacy websites into high performing, modern and responsive websites.
We show commitment in unprecedented times.
We go above and beyond to support your cause.
We amplify your voice and promote your causes on the web and beyond.
